Customer chat widget
A chat widget that answers from your knowledge base
Add a chat box to your site that answers visitor questions from your own content and captures leads, with the tone you set.
Orviora's customer widget is an embeddable chat box for your own site. It answers from the same knowledge graph that powers your replies and content, so visitors get accurate answers, and it captures leads while you focus on building.
Answers grounded in your content
The widget answers from your knowledge base, so visitors get accurate, specific responses about your product instead of a scripted bot. The same source that grounds your social replies grounds the widget.
Tone and context you control
Set the tone for the conversation, whether that is support, sales, marketing, or knowledge base, so the widget matches how you want to talk to visitors.
Lead capture and handoff
The widget captures leads from conversations and can fall back to a notification when a question needs a human, so a promising visitor does not slip away.
Frequently asked questions
- Where does the widget get its answers?
- From your knowledge graph, the same source that grounds your replies and content, so answers are specific to your product.
- Can I control how it sounds?
- Yes. You set the tone and context, from support to sales to knowledge base, and adjust the branding.
- What happens when it cannot answer?
- It can capture the lead and fall back to a notification so a person can follow up.
See it on your own product
Connect your site and pick your platforms. Orviora starts finding conversations before you finish setup.